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What Frimark/Keller & Associates Clients Have To Say:

  • Keith is amazing. When we sold our place, he was proactive in making sure we always had coverage. Our closing got delayed and Keith was on top of the issue. Without him we'd take our business elsewhere.
    Jennifer Pierce
    Chicago, IL

  • I chose your agency because it is an independent agency. That makes me feel you are working in my best interests rather than a particular insurance company's interests.
    Michael Stadler
    Schaumburg, IL

  • I worked with Keith and he was absolutely great! Very helpful, patient, understanding and very pleasant to communicate with. He made the whole process so easy.
    Agnieszka Trejgo
    Palatine, IL

  • I have full trust in Frimark/Keller, but it might be nice to see a couple of options to choose from. Very easy to connect with and get answers.
    Andrew Gruber
    Chicago, IL

  • Keith was very efficient and fast as we needed insurance within two weeks to avoid paying another premium. He asked all the right questions and got it done!
    Anne DelloStritto
    St. Charles, IL

  • You do too good of a job, it makes me look awesome. The girls in the office are way too nice.
    Anthony Esbrook
    Kenosha, WI

  • Kelly is awesome and very helpful! Gives me 100%!
    April Gomez
    Bensenville, IL

  • Very easy people to work with, and you get things done quickly and effectively.
    Bill Kelley
    Chicago, IL

  • Your team has always answered my call and questions quickly and accurately. I know you are my friend.
    Candice Milstein
    Schaumburg, IL

  • We have been doing business with Howard Frimark, for well over 20 years. The service we have received from his entire staff has always been of a very high standard. Everyone there is customer-orientated, keeping our insurance needs always in mind, giving us the best service and insurance consistent with costs at all times.
    Carl & Besty Kachan
    Arlington Heights, IL

  • You were able to give us options and your explanations were very helpful.
    Carol Nanna
    Schaumburg, IL

  • I was referred to Frimark/Keller & Associates from my sister. She has been a long standing customer for years previously referring my grandmother and parents to you as well. I was formerly with Liberty Mutual. I was happy with them until my car insurance premium went up $100 for no reason. I am impressed with Keith's customer service and thrilled when he saved me money.
    Cindie Leitzke
    Carpentersville, IL

  • Hi Bob. After calling many independent insurance companies on my own to get quotes for new auto and home insurance, I would always get a good price on one but a high price on the other. I did a search online and decided to give Frimark/Keller & Associates a call. After speaking with Keith and giving him our information, he was able to get a good rate on both the auto and the home. Keith's communication was always timely and professional. I would highly recommend you guys.
    Dave Battaglia
    Elgin, IL

  • Thank you very much. I knew I could count on your company for best rates and wonderful customer service.
    Diana Serur
    Bloomingdale, IL

  • Vicki has been especially helpful, being I had to call her on one of my first days with Divine Signs and she was patient on the phone and with all of my questions.
    Gina Hamilton
    Divine Signs, Inc.
    Schaumburg, IL

  • I have been a customer of Bob Keller and Frimark/Keller for 35 years. They take care of my business and personal insurance policies. They take care of my daughter and son-in-law and they always give great service whenever I call. I wouldn’t want my insurance anywhere else.
    Glenn Szurgot
    Schaumburg, IL

  • Your expertise regarding coverage, Medigap and how you review all coverages with us.
    Henry McDonald
    Round Lake Park, IL

  • Nice people to do business with, you are prompt and knowledgeable.
    Jan Auer
    Compliance Team, Inc.
    Palatine, IL

  • The most "important" thing that customers look for is the professional attitude that will carry that much needed business acumen into the world to get the job done; next, are the qualifications test and do you know what you are doing and how large is your client base (the followers who believe in you and your performance) and finally "I" look past all this and to see how long has this person been around and the education level NEEDED to carry my trust and Frimark/Keller & Associates has met my rigid standards on every level. If there was a grade level higher than "WOW" this agency would earn that.
    Jane Johnson
    Park Ridge, IL

  • The contacts in the office are always helpful. They follow up on concerns, you call me.
    Janice Novak
    Riverwoods, IL

  • Bob Keller has been my broker for both business and personal lines. He has always provided outstanding service. He has consistently searched for the best deal for me and looked for ways to obtain better values. His responsiveness when I’ve had claims has been superior to my experience elsewhere. I highly recommend him.
    Jill Brickman
    Glenview, IL

  • Your knowledge, experience and professionalism.
    John Brueck
    Park Ridge, IL

  • I wanted to personally take this opportunity to thank you and your office staff from Frimark/Keller & Associates for the Outstanding Professional way you and your company handled my family insurance needs. We have recently moved into this wonderful community of Park Ridge, Illinois from the downtown Chicago. I at the request of my bride of 40 years I was told to start looking for a local insurance company from our community. She really is the sharp business women and told me she was unconformable with our current (at that time) insurance broker with there inability to service our detail insurance needs. Well to make a long story short. We found Frimark/Keller and Associates and all my wife's questions were answered and the level of service is ''excellent''. Thank you for all your help and kind detailed service. Look forward to someday meeting you at your office. Please thank everyone from your company for a job well done! We plan on being with your company a long time to service our insurance needs!
    Joseph Chiczewski
    Park Ridge, IL

  • The peace of mind I get knowing that you are behind my insurance needs.
    Julie Clark
    Elgin, IL

  • Keith, Thanks for your help in straightening the billing with Hanover Insurance. I am amazed and pleased that you handled the situation in such a fast and correct manner.
    Mark Striblen
    Glenview, IL

  • You've always been great and so fast in getting my COI's and Bonds to me.
    Marlene Krick
    Signs Now
    Downers Grove, IL

  • Bob Keller and Frimark/Keller and Associates have been our agent for 25 years. We have trusted them with all of our insurance, business and personal, property/casualty, life and health. They have given me excellent coverage at a fair price. When we have had a question on coverage, billing, claims or any other need, they have provided outstanding service. I highly recommend the people at Frimark/Keller and Associates.
    Michael Orseno, Jr.
    Carol Stream, IL

  • I like how nice and helpful the staff is, I believe they have my best interest's in mind. However, I had a very bad experience when some insurance coverage and auditing got heavily overlooked and resulted in not being covered for a couple months unknowingly. The issue has since been handled by Bob himself and I am happier with the service since.
    Mike Savegnago
    Handyman Connection of Wheaton
    Glen Ellyn, IL

  • I certainly appreciate your prompt and concerned service.
    Nancy Gutrich
    Northfield, IL

  • Keep up the good work! Friendly, responsive to concerns and timely resolutions.
    Richard Podolski
    McHenry, IL

  • I like Bob's personal touch and thoroughness.
    Rick Gurrieri
    Schaumburg, IL

  • Thank you guys for making us feel appreciated. Thanks to our mutual friend Mr. John Selke, who brought us to you...before the end of this year we will get out payments on both policies. Merry Christmas to all of you and all of your families from our family. May this holy season bring renewed faith ,much love in your families with God’s blessings and graces throughout the coming New year...pleasure to be in your business family. Looking forward to a long friendship…thank you again…God Bless.
    Ron Boniecki
    Streamwood, IL

  • You guys are great! Very responsive and positive attitudes.
    Sam DeMarco
    Compliance Team, Inc.
    Palatine, IL

  • The overall experience is what I looked for. I was sure that your agent, Keith, wanted to get me the best deal without compromising my family's safety.
    Stephen Carroll
    Davenport, FL

  • You are always prompt and very friendly. Nice to work with too.
    Susie Lichter
    Solar Service, Inc.
    Niles, IL

  • The personal service, Keith and Bob did a great job.
    Vince Sanasardo
    Arlington Heights, IL

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