"You are always prompt, and very friendly...nice to work with."
-Susie Lichter, Solar Service, Niles, IL
"Keith, Thanks for your help in straightening the billing with Hanover Insurance. I am amazed and pleased that you handled the situation in such a fast and correct manner."
-Mark Striblen, Glenview, IL
"I certainly appreciate your prompt and concerned service."
-Nancy Gutrich, Northfield, IL
"Keith was very efficient and fast as we needed insurance within 2 weeks to avoid paying another premium. He asked all the right questions and got it done!!"
-Anne DelloStritto, St. Charles, IL
"The personal service, Keith & Bob did a great job."
-Vince Sanasardo, Arlington Heights, IL
"Can't think of a thing to improve on! You have gone above and beyond helping navigate my insurance needs and I truly appreciate that! The friendly, compassionate way in which you and your staff deal with your customers - not to mention the expertise you and your agency possess to help individuals find affordable insurance solutions. Thank you!"
-Lauire Rzadzki, Hanover Park, IL
"Kelly is awesome and very helpful!!! Give me 100%"
-April Gomez, Bensenville, IL
"I chose your agency because it is an independent agency. That makes me feel you are working in my best interests rather than a particular insurance company's interests."
-Michael Stadler, Schaumburg, IL
"You've always been great and so fast in getting my COI's and Bonds to me."
-Marlene Krick, Signs Now, Downers Grove, IL
"The overall experience where I was sure that your agent wanted to get me the best deal without compromising my family's safety."
-Stephen Carroll, Davenport, FL
"Keith is amazing. When we sold our place, he was proactive in making sure we always had coverage. Our closing got delayed and Keith was on top of the issue. Without him we'd take our business elsewhere.
-Jennifer Pierce, Chicago, IL
"The most "important" thing that customers look for is the professional attitude that will carry that much needed business acumen into the world to get the job done; next, are the qualifications test and do you know what you are doing and how large is your client base (the followers who believe in you and your performance) and finally "I" look past all this and to see how long has this person been around and the education level NEEDED to carry my trust and Frimark/Keller & Associates has met my rigid standards on every level. If there was a grade level higher than "WOW" this agency would earn that."
-Mrs. George (Jane) Johnson, Park Ridge, IL
"The peace of mind I get knowing that you are behind my insurance needs."
-Julie Clark, Elgin, IL
"Very easy people to work with, and you get things done quickly and effectively."
-Bill Kelley, Chicago, IL
"You were able to give us options and your explanations were very helpful."
-Carol Nanna, Schaumburg, IL
"Vicki has been especially helpful, being I had to call her on one of my first days with Divine Signs ans she was patient on the phone and with all of my questions."
-Gina Hamilton, Roselle, IL
"Keith Armstrong has done a fantastic job with my car insurance for years now. I couldn't be happier."
-Philip Perlberg, Clermont, FL
"Your team has always answered my call and questions quickly and accurately. I know you are my friend."
-Candice Milstein, Schaumburg, IL
"The contacts in the office are always helpful. They follow up on concerns, you call me."
-Janice Novak, Riverwoods, IL
"Your knowledge, experience and professionalism."
-John Brueck, Park Ridge, IL
"Keep up the good work! Friendly, responsive to concerns and timely resolutions."
-Richard Podolski, McHenry, IL
"You guys are great! Very responsive and positive attitudes."
-Sam DeMarco, Compliance Team, Palatine, IL
"I have full trust in F/K, but it might been nice to see a couple of options to choose from. Very easy to connect with and get answers."
-Andrew Gruber, Chicago, IL
"I like Bob's personal touch and thoroughness."
-Rick Gurrieri, Schaumburg, IL
"I worked with Keith and he was absolutely great! Very helpful, patient, understanding, and very pleasant to communicate with. He made the whole process so easy."
-Agnieszka Trejgo, Palatine, IL
"Being my first real insurance purchase, I was very ignorant on the subject but never felt that way in my conversations with Frimark Keller. The staff was incredibly friendly and helpful which, I feel, is extremely important as young professionals have the potential for business in the future."
-Isabela Carrasco, Chicago, IL
"Kate recently emailed me on an account she was working on. At the bottom of her email was a marketing paragraph soliciting referral. It is an AWESOME idea and looks to help others in the process. Here is the paragraph: Refer a friend, relative or acquaintance to our agency for insurance. When they call and mention your name (no worries-we ask) we will send you a $5 Dunkin Donuts Card and make a $5 donation to the: Rotary Foundation and The Children's Advocacy Center. In June, we will give away a $100 gift card for a Dinner and Movie Night. In December, we will pull a winner from all the clients who make a referral for a 40" TV. We love to receive referrals! Just ask them to call us at 847-907-4520 for a free, no obligation insurance quote. Our foundations will benefit with each referral whether we are able to to help with the referral's insurance needs or not! A Huge Shout Out to Kate for Making a Difference!"
- Genelle Groh, J.M. Wilson Corporation
"Thank you very much. I knew I could count on your company for best rates, and wonderful customer service."
- Diana Serur, Bloomingdale, IL
"We have been doing business with Howard Frimark for well over 20 years. The service we have received from his entire staff has always been of a very high standard. Everyone there is customer-orientated, keeping our insurance needs always in mind giving us the best service and insurance consistent with costs at all times."
- Carl and Betsy Kachan, Arlington Heights, IL
"The reason we choose you, is that we occasional meet at the Park Ridge Nonprofit Center and they require insurance. Further, they use Frimark/Keller and suggested we contact you."
- Jerry Kenney, Park Ridge Arts Council, Inc., Park Ridge, IL
" Hi Bob. After calling many independent insurance companies on my own to get quotes for new auto and home insurance, I would always get a good price on one but a high price on the other. I did a search online and decided to give Frimark/Keller & Associates a call. After speaking with Keith and giving him our information, he was able to get us a good rate on both the auto and the home. Keith's communication was always timely and professional. I would highly recommend you guys."
- Dave Battaglia, Elgin, IL
"Kelly is and has been a dear friend of mine for most of my life. We were moving to a new house and needed to get insurance so as a favor I let her quote us. We live in another state so I didn't know if they would be able to provide a competitive quote. To my surprise she came back with the most cost effective plan, so now she is my insurance agent too. If your looking into new insurance it is worth letting her quote it. She is rocket fast and has lots of good advice."
Geryl Miller, South Bend, IN
Two years ago my son was paralyzed in an automobile accident. This past June, he was involved in another accident that was determined to be the fault of the other driver. The other driver’s insurance was taking full responsibility. My son was uninjured, but the wheelchair was damaged. Due to unforeseen circumstances the wheelchair still has not been repaired. In our frustration, we didn’t know what actions to take. I called upon our agency Frimark/Keller Insurance for guidance. They immediately took action, and worked daily to get my son’s wheelchair repaired. We have always gotten great service from Frimark/Keller Agency, but this time they went above and beyond our expectations! We will be forever grateful."
- Charleen Schmelter, Ottawa, IL
"I wanted to personally take this opportunity to thank you and your office staff from Frimark/Keller & Associates for the Outstanding Professional way you and your company handled my family insurance needs. We have recently moved into this wonderful community of Park Ridge, Illinois from the downtown Chicago. I at the request of my bride of 40 years I was told to start looking for a local insurance company from our community. She really is the sharp business women and told me she was unconformable with our current (at that time) insurance broker with there inability to service our detail insurance needs. Well to make a long story short. We found Frimark/Keller and Associates and all my wife's questions were answered and the level of service is ''excellent''. Thank you for all your help and kind detailed service. Look forward to someday meeting you at your office. Please thank everyone from your company for a job well done! We plan on being with your company a long time to service our insurance needs! "
- Joseph and Barbara Chiczewski, Park Ridge, IL
"Thank you guys for making us feel appreciated. Thanks to our mutual friend Mr. John Selke, who brought us to you ..before the end of this year we will get out payments on both policies. Merry Christmas to all of you and all of your families from our family. May this holy season bring renewed faith ,much love in your families with God’s blessings and graces throughout the coming New year ..pleasure to be in your business family. Looking forward to a long friendship…thank you again…God Bless."
- Ron and Donna Boniecki, Streamwood, IL
"Bob Keller and Frimark/Keller and Associates have been our agent for 25 years. We have trusted them with all of our insurance, business and personal, property/casualty, life and health. They have given me excellent coverage at a fair price. When we have had a question on coverage, billing, claims or any other need, they have provided outstanding service. I highly recommend the people at Frimark/Keller and Associates. "
- Michael A Orseno, Jr., Carol Stream, IL
Howard Frimark and Frimark/Keller & Associates have saved me money on my insurance since 2004. When I have a question on coverage, billing, claims, or any other need Howard has provided outstanding service. "
- Kurt Koziol, Owner of Koziol Car Wash, Chicago, IL
"Bob Keller has been my broker for both business and personal lines. He has always provided outstanding service. He has consistently searched for the best deal for me and looked for ways to obtain better values. His responsiveness when I’ve had claims has been superior to my experience elsewhere. I highly recommend him. "
- Jill Brickman, Glenview, IL
"I have been a customer of Bob Keller and Frimark/Keller for 35 years. They take care of my business and personal insurance policies. They take care of my daughter and son-in-law and they always give great service whenever I call. I wouldn’t want my insurance anywhere else. "
- Glenn Szurgot, Schaumburg, IL
"I was referred to Frimark/Keller & Associates from my sister. She has been a long standing customer for years previously referring my grandmother and parents to you as well. I was formerly with Liberty Mutual. I was happy with them until my car insurance premium went up $100 for no reason. I am impressed with Keith's customer service and thrilled when he saved me money."
- Cindie Leitzke, Carpentersville, IL